Risborough Carers fully understand how difficult it can be to adjust to the idea of needing help and support with day to day living and, with this in mind, we take time to create a personalised care service that reflects your individual needs and requirements.
The first decision is often the hardest - which Care provider is right for me? What tasks will they will do for me? How do I know they have experienced and qualified staff? How many hours a day or week do I need? How does the whole care process work?
Our service not only offers practical support to assist with daily tasks but also provides the encouragement and emotional support that is often needed to remain living independently - with your dignity and personal choice being paramount to all that we do.
Having a chat with someone can be the most important part of your day.
Whether you would like to spend time looking through family photo albums, watching the television, going out for short walks or visiting a coffee shop or garden centre, taking part in hobbies, watering the plants and much more, our Carers can provide you with the support and companionship to make your day more enjoyable.
Our Carers can assist you with light housework tasks such as laundry (washing & ironing), dusting, vacuuming, changing bed linen.
In addition, they can help you with meal preparation, taking into account your food preferences and desired meal times. They can also assist you with your food shopping when required.
We can also help with Pet Care, we can support with feeding, visits to the groomers and walking the dog.
During the first telephone conversation we will want to learn as much as possible about you or the relative you are contacting us about. You will have the opportunity to ask any questions you may have regarding our service. Then, we will arrange to visit you at home to discuss your care requirements in detail. This visit is free of charge.
The visit will be carried out by one of our Senior Management Team, all of whom are fully qualified, and will include an assessment of the level of support needed. During the visit, we will discuss and agree the contents of your Care Plan and confirm the cost of the service.
We understand the importance of providing you with regular Carers and will do our best to choose the most suitable staff to meet your needs. Your Care Plan will be discussed with each Carer so they know what to do when they arrived at your house. Carers will attend at the times requested and work within in the agreed Care Plan.
Step 6: Providing a Friendly & Professional Service